Frequently Asked Questions

Price

Prices are always base on FOB-Surabaya port of delivery and for full container load (FCL) only. For less container load (LCL) there will be an extra charge for handling and additional packing materials.

Packing

Our furnitures are usually wrapped with plastic or/and single corrugated carton.

Sample Making

For the first sample, the cost will be double, but the second revised one (if any) will be charged at the normal price. 50% of the said cost will be reimbursed, once you place the real order at the minimum of 50 pcs/item.

We need 4 (four)weeks to develop any sample or prototype. It is recommended to provide us with 1:1 scale drawings to develop every new sample or prototype.

Minimum Order

Minimum order is 1×20′ FCL, but we recommend for 1×40′ FCL. The total items in one container are no more than five different items.

Delivery Time

The first container will be shipped in 60 – 75 days after we received the order confirmation and/or payment ( The supplier of plastic wicker need 3 week to produced). For the next container it will take shorter. It is useful if we could have your sales program of at least 6 months, so we could schedule our production and serve you better delivery time.

Finishing

We could accommodate Wet Coating also Powder Coating for aluminium frame. If you have your owned color, we could match it to your color sample.

Payment

We accept payment made by:

Irrevocable at Sight L/C
Please open the L/C direct through our advising bank:
Bank Central Asia – Darmo Branch
Jl. Raya Darmo 05, Surabaya 60265. INDONESIA.
Ref: CV. MAESTRO TECHNOLOGY INDUSTRY

Or

50% Deposit upon the confirmation of the order.
50% Cash on Delivery or T/T Payment before shipment.